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" The environment at Tough Love Massage is amazing if you are looking to get your body feeling like a whole new person then you should come here. The staff is very welcoming and very good at their jobs. Overall 10/10 experience. " --Kristos F.
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" I had back pain every day for almost 5 years until going through the recommended therapy at Tough Love. I can now happily say that I am now pain free. I highly recommend anyone who has any pain in their body at all to try them out. I had thought my pain was from a bone issue however after just a few appointments I quickly noticed an improvement in pain levels. To fully benefit from this service you need to be willing to go to the recommended amount of appointments and if you do I am sure you will be happy that you did just as I am." --David G.
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"I have been going to Tough Love Massage for the past 6 years. I initially went to see if Hanh could help with my tight back and neck caused by frequent work-outs. Within a few weeks the improvement was noticable, and my overall range of motion had improved. Periodic visits over the past several years have helped keep my body alighment in order and allow for a pain free active lifestyle. Hanh specializes in a deep-tissue massage. She has also been able to work her appointments to allow for my unpredictable schedule. I appreciate the flexability of going to the spa office or having Hanh be able to travel to meet me. I highly reccomend her." --C.M.
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" Tough Love Massage changed my life. I went for a deep tissue massage 5 years ago. After 2 sessions Hanh noticed a small lump on the side of my neck. Days later, and several Dr visits later, I was diagnosed with Hodgkin's Lymphoma. Fortunately it was caught early. After several Months of chemotherapy, and with the help of the excellent Dr's at Dana Farber, thankfully I was cured, and have been cancer-free since. In this case I have much more to be thankful to Hanh for than just freeing up my leg cramp." -- J.S.
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" Amazing! I have done resistance training for years. As I have gotten older, I have come to recognize the importance of regular bodywork for dealing with soreness and overtraining. Because I have had a lot of massages over the years, I am very particular about what I look for in a massage therapist. I now view body work as part of my overall training regimen, as important as stretching and nutrition. Therefore, I look for a therapist who can specialize in deep tissue massage. Even with this as my primary criteria, I have experienced practitioners who offered little more than a mechanical spa treatment or overly aggressive therapists where I felt more 'beaten up' and sore after the treatment.
Given all this history, I made an appointment with Hanh on the recommendation of a good friend (and professional massage therapist). Hanh is very pleasant and professional. During the intake, we discussed what I was looking for as far as treatment, as well as some of my lesser experiences with massage. She confidently told me not to worry and came up with a very sound treatment plan.
Well, Hanh is amazing!! She showed great skill in finding and working on the real trouble spots in my back and demonstrated that deep tissue massage is more about technique than brute force. She released a lot of built up tension in my neck, shoulders and lower back. Half way through the treatment I was so relaxed, I just drifted off. After the treatment, I immediately felt less sore; more relaxed and my neck, shoulders and back were more mobile. (I later added an Epsom salt bath at home that night and by the next day I felt factory new!)
I whole heartedly recommend Hanh. The name “Tough Love” is absolutely spot on. Hanh is a gifted and skilled muscular therapist, and a real godsend for this 'aging athlete'. " --- Dr. Stephen F. Markus
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" I had seen doctors, chiropractors and physical therapists for back, hip and knee pain and had no relief. After the very first visit I felt a difference. After a few visits I’m able to walk normal. Now I’m mostly pain free. My job is very demanding physically but now I come here just for “maintenance.” They have helped me very much! I highly recommend this place!
I’ve had a massage by Binnie and Hanh and they are both amazing at what they do. This is by far the best place to go if you’re suffering with pain. They tell you what they’re doing and explain so you can understand. I see Binnie regularly and always leave feeling like a new person. The deep tissue massages sometimes hurt and she always seems to find the troubled area without me even telling her where it hurts. But the end result is I feel great! And they have managed to keep me away from having surgery. Love this place! " --David L.
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" Tough Love is exactly what it says…the massages are tough but they love you! Hanh was the only massage therapist who was able to fix over 10 years of hip pain! Thank you! " --Sharon Mastrangelo
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" Highly recommend for pain management! If you are looking for a great massage therapy place, look no further.
Tough Love Massage LLC is a great place. I have been going there for almost 10 years since they opened. Hanh Richardson (owner) has been keeping me active for years. It is thanks to her I am able to move, do crossfit, wear heels and be pain free most of the time.
She has great therapists working at her place. And they all learn your body while providing customized therapy. They adjust their approach based on where your body needs the most attention.
They also opened a place in Worcester if it’s more convenient for you. Highly recommend! " --Anastasia Bergmann
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" Daniel is professional, skilled, and a good communicator. " --Laura Souza
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" HIGHLY RECOMMEND!! Hanh is the absolute best at making back pain disappear. I wouldn’t trust anyone else other then Tough Love for my pain management and maintenance. " --Steve P.
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" I love coming here. After every massage I feel stress free. My body is always thanking me. " --Becky Barnicle
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" Great massage! I saw Rachael and she is excellent. Clean, professional location and the room was really nice and warm which was pleasant on a winter's day. I will be going back! " --G.W.
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" Great Deep Tissue Massage, Trigger Point Therapy - listened to why I was there & what the problem areas were and focused in on those areas. I will be going back for sure. " --A. F.
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" I am actually sitting up comfortably at my desk at the moment thanks to Binnie! When I arrived, she took the time to listen to me and explain what muscle groups were causing my pain. (She’s a wealth of information and knowledge on the subject) During my massage she was able to pinpoint and loosen-up the knots in my back and shoulder that had me wincing for the past two weeks!! I cannot say enough good things about what a fantastic job she did!!, and the fact that I can tie my shoes and adjust my rear view mirror now! I will DEFINITELY be going back to see her! " --J.L.
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" Really liked this place. Good introductory rate for new clients!! The therapist was knowledgeable, listened and did a great job. I feel much better and will be going back for follow-up visits. Don't underestimate the value of a good massage for your health and well-being!! " --Robert Pullano
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" I have been treating myself to monthly massages for the past 30 years and it has been a long time since I left a place and said 'this is the one'. I love a really deep massage, and don't mind a little pain for "all the gain". I will be switching to Tough Love Massage full time in the future... I am happy to say, my quest for the perfect massage has been found! " --Lori S.
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" The team here will get your muscles sorted out, & get you back in action at 100%. " --Ned Daniels
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" Hanh, Scott and the whole team is amazing! " --Leah Daniels
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" Last March I had a skiing accident where I tore 3 major tendons in my rotator cuff, and also my biceps tendon. I had surgery to repair them and then went to Physical Therapy for rehab. When my insurance company stopped approving the visits, I asked where I could get the therapeutic massages for this injury, and was directed to Tough Love.
I went to the Holliston location, and was treated by Binnie Nguyen. I had no idea what I got myself into. This is not your ordinary "relaxing" massage. She went much deeper than PT ever did. After the first visit, I saw that it helped immensely. Binnie massaged areas around my shoulder very aggressively, but in a mindful manner where I could tell that it was extremely beneficial for this injury.
She only works in Holliston on the weekends, so I went out to the Worcester location. The office is clean and modern, and Binnie and Hanh (the owner) really work to treat problem areas in a therapeutic way. I would actually call their work a "medical massage". Binnie is great at what she does....very mindful of my needs, and she delivers a very powerful, deep treatment.
I have gone back many times, and will continue to do so for the foreseeable future. Binnie was even thoughtful enough to ask what insurance I have and that they would potentially cover some of the cost.
If you are looking for a relaxing spa experience, then this is probably not for you. However if you are looking for treatment for problem areas that don't seem to heal on their own, then I would highly recommend going to Tough Love Two. I was so happy with the treatment that I referred my 17 year old son to see Binnie for his sports related issues. He got immediate results from one visit and is now on a weekly schedule.
These guys are great, and I wish I had gone to them sooner! --Andrius M.
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" Been going here since it opened. Simply put, Hanh is the best. Helps me keep my back pain in check. Always a pleasant experience. " --Dana Wright
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" Need deep tissue for pains and aches, Hanh is your girl!!! " --Daniel V Ikanian
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" After suffering for years after a broken neck in 2005 I have dealt with neck and... back pains day in and day out....but after the first visit to TLM I could feel a new range of motion from my neck to my lower back ...Thank you! " --R.R
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" Came to tough love per the recommendation of a co-worker. I have to say I am very pleased with my experience. Binnie has addressed my issues with shoulder and lower back pain and even after my first visit I am feeling much better. Im excited to now work with her bi-weekly! " --Travis V.
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" Hanh is amazing at what she does. I have a very stressful job and she was able to work her magic to release all of the stress and tension from work that I was carrying in my upper back.I would definitely recommend Tough Love Massge to anyone who is truly looking for an amazing massage therapist. Thank you so much Hanh!!!! " --Sherri L.
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" I have been making running and exercise a big priority and my body was showing some signs of wear and tear. A colleague mentioned massage as a possible way to get some relief so called Hanh, who has a storefront a mile from my workplace. When I called she was going to be closing up shop for the weekend but took my request for an hour-long deep tissue massage. In fact, she said that a 90 minute massage would be a better option for someone who had never had a treatment before. I later found out that she had lots to do so the sacrifice to fit me in was appreciated.
The storefront business is neat, clean, not fancy but nice and modern. Hanh is friendly and very knowledgable about her craft. The treatment was painful but she explained what she was doing along the way and let me know how many strokes were left so gritting through was easier. The treatment was specific to my needs because I was prepping for an upcoming race and she assured me better performance. Well, the next time I hit the road there was a marked improvement in my comfort level as well as my time! This was real therapy and well worth the expense! " --Michael C.
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" Best deep tissue massage I have ever had! She is doing great things for my shoulder after my rotor cuff tear surgery. Hanh is small but she is mighty! I highly recommend her. " --Toni C.
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" Been looking for a non-spa, no frills therapeutic center in this area for a while and this was a great find. Hanh is great. Should probably have switched off the Tv outside because it didn't really chime with the relaxation music. Everything else was good. " --K.C.
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" Best massage I’ve had in a while. Binnie had me leaving feeling like a new person. Worth the drive all the way from the city, will definitely be back again. " --N.V.
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" I have already had two massage treatments with Hanh. I have neck, back and foot problems which Hanh helped to relieve pain and tightness. She is very caring, hardworking and knowledgeable. I felt extremely comfortable and relaxed. This is just what the doctor ordered. It's better than physical therapy, steriod injections and pain meds. I felt relaxed for days after my massages. I can't wait for my next treatment. Hanh is the best massage therapist I have ever been to. " --Colleen C.
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" I got a massage from Hanh for post-marathon leg relief. It hurt, but in a good way. She sure worked the muscles and broke up any hopes my muscles had of developing muscular scar tissue. I have ran marathons in the past and did not get leg massages but am considering getting them as part of my post marathon routine. I recovered faster and felt better sooner than expected, which is good because I had another marathon 3 weeks later. The introductory rate is good but the recurring rate is a bit pricey, although relative to other massage places and quality of service I'd say it's fair. " --Jason L.
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" If you're an athlete who has beaten their body, you need Hahn's dose of 'Tough Love'. Hanh performs one of the deepest (albeit a little painful) massages that I've come across and it works! Hanh has the ability to find where it aches and really loosen you up.
Crossfit, powerlifting, running, cycling, snowboarding, snow removal....all these activities have a price and Hanh has the fix for what ails you. Thanks Hanh! " --Matthew L.
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" Binnie is absolutely amazing. She takes the time to get to know you and your body and personalizes the massage to match your needs. Tremendously better experience when compared to other massage places. HIGHLY recommend! " --Herb A.
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" If you are looking for a cruise ship massage, this is not the place for you. If you are looking to get relief from injury, stress or any other ailment that has kept you from being able to move freely, Hanh is the one for you.
I have been seeing Hanh for several months and the improvement in my ability to move has increased dramatically. I suffered a back injury thirty years ago and I have had two back surgeries for herniated discs to try to "fix" me, but to no avail. I have seen my mobility decrease drastically over the years, while my pain increased. I had tried everything that I could think of over the years to help maintain my mobility and flexibility, but nothing has helped as well as getting the knots out of my muscles.
Hanh has worked diligently and patiently with me to get me over the initial "pain" of the deep tissue work and now I look forward to my 90 minute sessions. She has worked out the knots (big, nasty, painful knots) and for the first time in a long time, I can move with reduced pain and even greater mobility. Continuing to work with Hanh has allowed me a new sense of hope of being able to continue to get better and to be able to continue getting out of bed in the morning without being bent over in pain for the first 5 minutes of my day. Although I know there is no miracle cure for my condition, the ability to be able to move more freely and for longer periods of time, is a precious gift to someone who has seen their abilities decrease so dramatically over the years.
Hanh is truly one of a kind and I am grateful to her and her talents. She is amazing and I will continue to use her talents to help me for years to come!!
Thank you Hanh! " --Esa F.
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" My daily activities, plus old injuries put a lot of stress on my muscles. I view deep tissue massage as a medical necessity. I need someone good, and I am happy to say, I found the best! No one gives a massage like Hanh. She is strong and applies real pressure. She spends a lot of time and is thorough. I am a relatively small person, but Hanh is strong enough to conquer the bodies of large men! She tells me they often walk out crying. (of course, we women are tougher).
I enjoy going to Hanh, even though she "beats me up". The environment is nice and relaxing, and Hanh is a lot of fun to talk to. I love to hear her stories, and just spill whatever is on my mind.
I have regular sessions scheduled in. I view massages every two weeks as an important part of my schedule to help my body function at its best. I have a lot of responsibility and need to be at my best all the time. Hanh is an important part of my life. " --Alison M.
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" I see Binnie and she is incredible! I always leave feeling like my muscles are relaxed and rejuvenated. " --Dr. Sarah Hines
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" Finally found someone who can get to and break up these nasty muscle fibers! They will ask you if the pressure is ok so don't think Tough Love is too tough for you. They will make sure you are ok at all times. This is not the place to go for a "relaxing" massage. This is the place to go to get all those muscles worked out so you can regain mobility and prevent injury. You even get a bottled water afterwards. Great location, clean and warm bed! " --Carol A.
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" Best massage ever had. " --Liz Rowland
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" A real therapeutic deep tissue massage! " --Laura Gallerane
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" My wife and I both get deep tissue massages every other week and it has helped our back problems greatly. " --Mike Gallerane
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" Was referred to see Binnie, not an ordinary relaxing massage, very good therapeutic massage establishment. " --Sarunas M.
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" Therapeutic massage that really works. I went to Hanh with a pain like a knife between my shoulders that had persisted for more than 6 months. And if I'm honest with myself, has been a recurring problem for years as stress, computers, and sports always seems to show up in my neck and shoulders. I probably would have gone on suffering except that tennis elbow was now in the picture, too. Hanh explained how I've been compensating for years and that reversing the impact would require full body treatment.
She was so right. I love deep massage but have found it more and more difficult to get a therapist that can really deliver the pressure that works for me. I've been visiting regularly and the results are clear - I'm able to stay loose and have more flexibility, and I recover faster from the occasional sciatic episode and tennis elbow during sports. 90 minute treatments are the way to go. I buy a package of 6 for best deal and to be sure I take care of myself! " --Maria T.
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" I have been seeing Hanh weekly for about a year now. She has helped me immensely with my muscle tightness. Over the years I had lots a lot of mobility and range of motion due to body tension, despite rigorous daily stretching. In the morning it hurt my shoulder just to reach over and turn on the bed lamp!
Hanh's treatment can be a little painful but well worth it! I have new freedom of movement in both my arms and legs, and almost no pain in doing daily tasks.
Hanh's is the best and most therapeutic massage I've encountered in almost half a century of getting massages, not only in the United States but in many other countries as well.
She is a very nice person and cares about her clients. One of the other reviewers said she talks throughout the massage. That has not been my experience, but when she does talk I greatly enjoy the conversation. Other times I relax and enjoy the massage in quiet (and the massage is much more enjoyable now that the initial work of breaking up the knots and easing the muscle tension is done).
Can't recommend her highly enough. " --James H.
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" My husband gave me a gift certificate for a massage at Tough Love when we first moved to Holliston last year. I'm so glad he found this little place! Hanh is amazing! I've had muscle and nerve pain in my neck and back since I was a teenager from sports and years of ICU nursing. PT and chiropractics never provided much relief for me.
I was going to Hanh 1-2 times a week for about 7 months and the pain was SO much better after just a few sessions! She's very knowledgable about massage techniques and anatomy. Her deep tissue massages are DEEP! She kills me while working out the knots (in the way that those who like very firm pressure love!) but afterwards the pain is so much better. My stiff and sore neck was feeling the best it ever had. I'm currently pregnant so I haven't seen her in a few months because she doesn't do prenatal massages. Im dying to get back to her as soon as I can!
An added bonus - she accepts flexible spending accounts for payment! Also, the table is heated and she gives you a bottle of water afterwards. A nice touch! " --Sabrina K.
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" By far this is the best place to get a massage, especially if you are an athlete or need some deep tissue work. Dan really knows muscle anatomy and can target your massage to your specific needs. He takes the time to ask you specifics of your activity level and what is bothering you. If you are local, and even if you are not, this is the place to go to get body repair! Very reasonable pricing and package deals also. You definitely get your money's worth. " --Andrea L.
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" Well I decided to try a deep tissue massage from Hanh at Tough Love Massage over 2 years ago, and I'm so glad I did!
Being a skeptical guy who wants a quick fix for everything and wants to pay as little as possible for it, I booked a 1/2 hr. massage thinking it would fix the years of damage that my body had taken on from all sorts of abuse stemming from either; a partially separated shoulder I got from wrestling, lower back pain from a lifting and/or a snow skiing accident, leg pain from a waterskiing accident, or all of the above!
Well I was totally wrong! After trying short 1/2 hr. massages and then 1 hr. massages on and off for about 1 1/2 yrs., and then not going back for 6 months, I finally figured out that what Hanh had been telling me over and over was right! That it would take multiple massages, and then on going maintenance massages to stay on track, to reverse the damage I had done over many years.
She has made a believer out of me, as I'm almost pain free, I just wish I would have listened to her sooner. And now my favorite present from my family is a multiple package of massages from Tough Love Massage, because I know they are getting a great deal and I'm working toward my goal for a pain free year! " --Terry G.
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" Great massage, great price for 1st massage . " --Nancy C.
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" Hanh has magical hands! She mobilized by frozen shoulder and really knows holistic ways to heal the body through massage. I had not idea that massage could heal at the level it does. I'm so glad I found her and Tough Love Massage! " --Cheryl C.
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" Hanh has got me through a few BQ marathons, an Ironman and a bunch of things along the way. She is not for the faint of heart. It's called Tough Love for a reason. " --Gregory Donoghue
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